Business Development Manager MRO

Job description:

Role Title

Business Development Manager MRO (BDM on the web)


Flexible on UK location

Job type

Full-Time or 37.5 hours per week

Shift pattern

Office hours Monday – Friday

Salary benchmarks


Line Manager

Group Business Development Director

The purpose of this role is:

To develop and nurture new MRO business and customers, managing the customer experience and meeting the strategic objectives of the Group.


Key responsibilities and duties:

  • Manage bids to win profitable business in the maintenance, repair, and overhaul sector that align with Group capabilities and aspirations.
  • Create key customer retention and development plans.
  • Gather market intelligence, analyse, and communicate findings internally.
  • Provide input to the strategic direction and business plans for the MRO business.
  • Identify and develop targets to grow the order pipeline.
  • Create capture plans and work closely with senior management.
  • Seek and distribute customer feedback to enhance the customer experience.
  • Understand and promote the wider Group offering, identifying wider opportunities.
  • Undertake and support general marketing activities and presentations for all Group activities.

Personal Profile/Skills

  • Demonstrate a passion for the aviation business and a business-winning attitude.
  • Minimum of 3 years sales experience in an MRO or similar technical services field.
  • Understanding of engineering principles and processes at commercial aviation standards.
  • Existing network in the airline and aviation sector is preferred but not essential.
  • Excellent presentation and communication skills including bid construction.
  • As a key representative, champion professional, ethical and ambassadorial standards.
  • Understanding of commercial drivers and basic accounting principles in business analysis.
  • Persuasive and collaborative approach to customer management.
  • Demonstrate a personable, positive, “can-do” attitude with accuracy and attention to detail.
  • Highly organised and methodical, confident person.
  • Have the capability of working effectively as part of a busy team.

 Qualifications and Certificates

  • Qualifications that demonstrate a deep understanding of aviation and a technical appreciation of aircraft maintenance will be considered very favourably.


  • Regular attendance in Guernsey and Bristol is required with occasional visits to Northolt and High Wycombe.
  • Required to travel within the UK and internationally for exhibitions and customer visits on a regular basis.
  • Full UK driving licence required.
  • Ability to be UK security-cleared is preferred.


  • Annual leave 25 days plus Bank Holidays.
  • Flexible working to meet the needs of the role.
  • Business expenses covered.
  • Pension scheme (after 3 months).
  • Mental Health Support Programme.
Find out more here.
Please email [email protected] to apply.